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Referral criteria and response time

Referrals to the service are accepted from NHSP, GP's, Health Visitors, Paediatricians, School Nurses, School Screeners, Speech and Language Therapists, Cleft Lip and Palate Team and ENT.

Any child that is suspected to have a hearing loss can be referred to the Centre.

Referrals are received in paper form by post or fax, electronically - by email (hospital to centre) or the NHSP esp. system, telephone and now by Choose and Book, giving the GP and patient a greater choice of clinic times and dates.

A new referral will be seen within 6 weeks of receipt of the referral. The first definitive treatment will be within 18 weeks. Upon request urgent referrals (trauma or medical treatment requiring monitoring for deterioration in hearing levels), will be prioritised and seen at the next available appointment usually within 2 weeks.

© Wye valley NHS Trust 2017