Where to go when you arrive at hospital Patients are asked to report to the reception area indicated on their appointment letter.  Patients attending appointments in Oxford Suite, Eign Suite and Audiology please check in at the main reception at the front entrance to Hereford County Hospital. When you receive a letter, giving you information of the date and time of your appointment, it should state which reception area that you need to attend. If you are unsure of where to go, ask at the main reception/information desk located in the main hospital entrance area. Outpatient areas have reception desks…

What to do when you arrive at hospital Please go straight to the ward/department indicated on your admission letter. If you unsure of how to find the department/ward please ask staff or volunteers at the main reception (main entrance of the hospital). It is important that you arrive in plenty of time for your appointment. If you are delayed for any reason we ask that you telephone the relevant ward/department direct. Privacy and dignity We are committed to the delivery of high quality services, affording our patients the same privacy, dignity, respect and compassion that we would want for ourselves,…

The Coffee Cup The Coffee Cup, at Hereford County Hospital, is located on the ground floor near the main entrance area.  It is open 7 days a week, 7am to 7pm (this may vary for public holidays)   The Coffee Cup serves Costa beverages, as well as bottled drinks and hot and cold snack item foods. All items can be eaten in or taken away. Spires Restaurant Spires Restaurant, is located on the first floor at Hereford County Hospital. It is accessible via the visitors lift on the ground floor or stairs next to the lift.  The restaurant is near to the hospital pharmacy. It…

We provide a full range of diagnostic services to all of Herefordshire together with some areas of Powys, Shropshire and Monmouthshire. Patients are referred to the department from a variety of sources such as GPs, hospital wards, clinics and the Accident and Emergency department. Outline of the Department We provide a full range of diagnostic services to all of Herefordshire and some areas of Powys, Shropshire and Monmouthshire. Our department is well-equipped with two Multi-Slice CT scanners, MRI scanner, Ultrasound scanners, Nuclear Medicine service, Fluoroscopy, Mammography and Plain Film Radiography.   We are a fully digital department allowing images to be…

Parkinson's Disease (PD) is a progressive and fluctuating neurological condition affecting movement such as walking, swallowing, and writing. It is also recognised that there are non motor symptoms which also require complex management. The symptoms and nature of PD vary from person to person and the severity of symptoms fluctuates. Referral Criteria are very wide, as the term Parkinsonism covers the following conditions: Idiopathic Parkinson's Disease Cerebral Vascular Parkinsonism Drug Induced Parkinsonism Parkinson's Plus syndromes Lewy Body Dementia and other more rare syndromes Generally Parkinsonism is a long term condition and does not require urgent intervention. Normal response time is…

  Pain toolkit Pain Management PlanA Great practical book about living with long term pain. Buy it from Amazon or the publisher’s site. Also available from the pain self-management service where you can work through it with support from a clinician. Pain Concern A UK based charity to help people with persistent pain. Good magazine, Pain Matters   Phone: 0300 123 0789 Wonderful online radio programme about pain "Airing Pain" Let’s Talk    Local courses and one-to-one help for depression, anxiety, insomnia etc. 6-week Manage Fibromyalgia and Chronic fatigue course. Refer yourself online or by phone. Phone: 0800 0732200 Samaritans   …

Skin to skin Extensive research tells us the many benefits of skin to skin immediately after baby is born. It helps to regulate baby’s heartrate, breathing and temperature, reduces their stress levels, aids with their first feed, as well as enhancing your milk supply.   It has also been shown to have beneficial effects for the mother if they have experienced a traumatic birth.    A minimum of an hour skin to skin and offering baby their first feed during this time can help to realise these benefits.  However, there is no limit, as baby grows, skin to skin can…

There are many ways to help. However much time you are able to give, there will be a role to suit you. There are opportunities at the County Hospital site in Hereford, the community hospitals in Leominster, Bromyard and Ross-on-Wye, and also from home. Usual volunteer hours are Monday to Friday, either in the morning or afternoon.  We do, however, also have some weekend and evening roles available too. The volunteer roles we are currently recruiting for are listed below. Volunteer-Led Patient Contact Centre This is an exciting new initiative to improve communication with patients.   You will be part of…

  Service overview The Health Psychology and Neuropsychology Service provides specialist psychology services for people affected by Acquired Brain Injury, Stroke, Cancer, Palliative Care and Long-Term Physical Health Conditions. We provide psychological support through individual, couple or sometimes family sessions, through groups, and by advising and supporting other services. We use a range of psychological approaches, and are staffed by clinical psychologists, counsellors/psychological therapists, an assistant psychologist and administrators. All of the services aim to help people enjoy a better quality of life despite their physical health problems. This involves helping people with the difficult thoughts, feelings and choices that…

Victoria Eye Unit at The County Hospital The Victoria Eye Unit offers a wide range of ophthalmic services, covering all areas of general ophthalmology, including cataract surgery. Specialist Clinics We provide specialised clinics for: Glaucoma Retinal and Macular Disorders (including Vitreoretinal surgery) Squint (in both adults and children) Paediatric Ophthalmology Thyroid Eye Disease Eyelid Disorders The department is equipped with state-of-the-art digital photographic and laser imaging equipment, all connected throughout the hospital. Eye Unit – Emergencies If you have an urgent eye problem, follow the guidance below: Call an Optometristlisted in our contact details of opticians, stating you need a…