Wye Valley Trust Coronavirus

Changes to visiting arrangements and a number of services are in place. For more details visit our Coronavirus page

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Do not attend hospital/clinic if you have COVID-19 symptoms 

Visiting restrictions eased - updated 24/6/22
Visiting restrictions have been eased at the Trust's hospitals - Follow this link for the latest information including if there is a ward closure.

Respiratory Syncytial Virus
Parents to be aware of these signs of respiratory illnesses in young children and what to do

‘New business as usual’ at the front door of hospitals and clinics, and face masks  still required - updated 29/03/2022

From Friday 1 April 2020, the Trust will no longer operate screening processes at any of our entrances/receptions, which have been in placed throughout the Pandemic.

Throughout the pandemic, patients and visitors have been required to attend main entrance check points at WVT’s hospitals as part of its infection and prevention measures. 

  • However, from 1 April, this will change allowing patients, visitors and staff to use the main hospital entrance for entry and exit and go straight to the relevant department for their appointment.  

  • At the department reception area, patients will be screened for COVID-19 symptoms before attending their appointment, and the wearing of face masks for patients and visitors is still a requirement in NHS premises, unless medically exempt. 

These changes from 1 April reflect the national easing of COVID-19 restrictions, and patients and visitors will no longer need to be screened for COVID-19 at the front entrance to our hospitals, and can instead go straight to their appointment. 

Patients and visitors are still required to wear a face mask on NHS premises and it is very important that people do not attend WVT premises if they have COVID-19 symptoms and/or positive COVID-19 test result, as part of our duty of care to all patients.

Outpatients are still being asked to arrive no earlier than 15 minutes priorto their booked appointment time and attend on their own, apart from the exceptions below:

Out-patients can only be accompanied if: the patient is vulnerable and needs support and/or the patient is to receive bad news. Any visits must be arranged and agreed by the Nurse in charge. There may be situations in the clinic setting where a relative/friend is asked to wait outside the clinic room whilst a consultation takes place.

Children under the age of 16 are not allowed to attend with their parent, unless the patient is a child or attending in a caring capacity.  However, ‘A parent’, with babes-in-arms (up to 1 year of age), who is required to attend an outpatient appointment within WVT will be supported to do so.

Planned surgery/inpatients - updated 22/4/22

For patients attending for elective surgery (planned), will be informed of any COVID-19 testing requirement/self-isolation prior to procedure.
If you are tested prior to surgery for COVID-19, we will not contact you regarding the test results, unless your swab is positive or void.  If you do have a positive test result for Covid-19 we will let you know and discuss if your appointment needs to be rearranged.

Patients staying in our hospitals will be required to wear a face mask during their stay as part of the Trust’s COVID-19 infection prevention measures.  If there is an exception as to why you are unable to wear a face mask during your hospital stay, please just inform the staff on your arrival/during your stay.  

Patient information COVID-19 swabbing

As always, the hospital will do its upmost to protect all of our patients and staff from the spread of infection.

All patients being admitted to hospital will be swabbed for COVID-19 regardless of symptoms. This will assist us in promptly identifying the infection to ensure that there is the lowest risk of spreading infection to other patients within our care. Find out more.

COVID-19 vaccination 

Getting vaccinated is the most important step we can take to protect ourselves, our families and our communities against COVID-19, so when it is your turn to get your first or second dose, or booster please do so.  

COVID-19 STUDY - patient data collection

The CCP-UK (Clinical Characterisation Protocol – United Kingdom) is a study that collects information about infectious diseases of public health importance quickly and efficiently in response to potential public health crises. The study was activated in January 2020 in response to the emergence of what was then called Wuhan Flu, which led to the COVID-19 pandemic. Since being activated, the study has recruited over 300,000 patients to the data collection aspect of our study.  

Research nurses and medical students at hospitals across the UK recruited people who tested positive for COVID-19. The research nurses and medical students recorded information on patients’ hospital stay.  Find out more about this study and how data is collected and stored. 

Using new technology to tackle waiting lists

We're using a new way to communicate with patients who have been waiting for hospital outpatient apopintments.

It follows a pilot project in Worcestershire which has gone down well and involves who are patients waiting for a first or follow-up appointment being contacted by an automated telephone calling system.

If you are in this category, you will receive an SMS text message in advance to to let you know you can expect an automated call about your appointment.

During the call you will be guided through a series of questions so we can update your referall with the most current information.

This system will allow us to establish whether your condition has improved, whether you have sought treatment elsewhere or whether you still need to be seen.

During the call you will be able to choose to speak to someone in person.

We've put together a frequently asked questions sheet which gives more information.

To view the FAQ sheet, follow THIS LINK


Covid-19 The Road to Recovery video for patients and their families

Click here to view a short video by The Chartered Society of Physiotherapy to help patients who are recovering from Covid-19 to self-manage their symptoms with physiotherapy guidance.  This illustrates what people can expect when recovering from Covid-19; reassuring them that it may take time to regain their energy and fitness. It also provides advice on simple measures that anyone can take to ensure the best recovery possible; like keeping active and partaking in low-intensity exercise. Patients who have concerns about their recovery from COVID-19 are encouraged to seek the advice of a Chartered Physiotherapist, GP or other Health Professional, who can provide bespoke advice and support.

© Wye valley NHS Trust 2022