Visiting arrangements

More information is available on the visiting page

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Wye Valley NHS Trust

Contact us

  • You can find contact details for our hospitals on the Visitors and Patients page and community service contact details on Our services page. 
  • To contact Hereford County Hospital and for general Wye Valley NHS Trust enquiries, call 01432 355444 for switchboard.


Virtual visting arrangements

We have updated visting arrangements in place. 

However, we recognise that due to COVID 19 not all family members are able to visit loved ones and this can be a difficult time. We therefore have virtual visiting arrangements in place.  Click here to find out more.


Patient experience team 

  • Please contact our Patient Experience Team if you need advice, have concerns, or don't know where to turn. We are here to help you.
  • If you are having difficulty contacting a member of staff, department, ward or finding an email address, and you have already contacted our switchboard, you can also contact our Patient Experience Team for help.  Click on the link below to find out our contact details.
    Contact details


  • Please feedback any questions, queries, compliments, comments or complaints to Wye Valley NHS Trust using our feedback form.  

Making a formal complaint

Press and media enquiries

  • We request that all press and media enquiries are directed to the communications team - click on the link below for contact details. We will endeavour to respond to your request promptly.
    Contact the communications team

Information requests 

Data protection

  • The UK General Data Protection Regulations (GDPR) and the Data Protection Act 2018 give you certain rights regarding how information about yourself is processed, including allowing you to find out what information is held about you. Visit our subject access requests page to find out more.

Freedom of Information

  • Wye Valley NHS Trust complies with the Freedom of Information Act (FOI). The Act gives a right of access to recorded information held by the Trust, with some exemptions, such as personal data of individuals. To find out more visit our information requests page.   

Field Safety Notices

Please can all Medical Device Manufactures use the contact details below to send any Field Safety Notices that may be relevant to Wye Valley NHS Trust:


Address: Wye Valley NHS Trust, Franklin Barnes, Commercial Road, Hereford, HR1 2AZ

This is for Manufactures use only.

© Wye valley NHS Trust 2024