Voice of the child

Young ambassadors help to improve hospital services

A group of school children from Herefordshire have been invited to voice their views to help improve hospital services for young people in the county.

Twelve young patients who took part in Wye Valley NHS Trust’s ‘Voice of the Child’ launch day have become ambassadors for the new initiative, which enables young patients to share their views to help improve children’s hospital services in Herefordshire.

The children who have named themselves CHIPS (Children in Hospital Improvement Partner Service) are assessing departments at Hereford County Hospital to see where they feel improvements need to be made for young patients.

The hospital is receiving valuable feedback from the ambassadors including interviews they have undertaken with young patients on the Children’s Ward about the care and treatment they have received, to designing new leaflets which are easier for the children to understand.

This is a fantastic opportunity for the hospital to receive constructive feedback from our patients which we can use to make changes. It is already making a positive difference to the service we provide for young patients in Herefordshire.

If you are a young patient under 17 years old and would like to join CHIPS email
TheVoiceoftheChild@wvt.nhs.uk