Recall

The Recall action for Philips Respironics CPAP machines is ongoing. If you have not been contacted for a replacement machine, please get in touch with the Sleep Service to arrange this.

• Contact us on 07790981645
• Monday, Wednesday, Friday - between 9am and 4pm – please leave a message if you cannot get through to us. 

Thank you for your patience. 

Frequently asked questions about the recall 

Should I carry on using my machine?

Yes. CPAP treatment is the only treatment available for moderate to severe obstructive sleep apnoea hypopnoea syndrome (OSAHS). The consequences associated with untreated OSAHS can include: higher risk of strokes and heart attacks, increase in blood pressure, and worsening or resistant diabetes. 

What if I have any symptoms?

While using CPAP it is normal to experience some discomfort initially, these include: bloating, aggravate any underlying sinus issues, and dryness. Experiencing new symptoms of respiratory issues, please contact your GP. 

Do I need an extra filter for my machine?

No. An extra filter is only advised on ventilators used for life-support machines. The filter on your machine is sufficient and should be kept dust free, by hand washing and allow to air dry. 

Will my machine be exchanged?

Yes. This is ongoing. If you have not been contacted to get your machine exchanged, please get in touch. 

I haven’t used my machine for a long time, what do I do?

There are a couple of options for you:

a)    You want to continue with treatment but need help: get in contact with the department. We are always happy to see you.

b)    You can return the equipment to the department, at your earliest convenience. This will result in a discharge from the sleep service. However, should your sleep apnoea symptoms worsen or persist, you can go back to your GP and be re-referred at a later date.

If I don’t want to carry on with CPAP treatment, what are the consequences?

CPAP is the gold standard treatment for obstructive sleep apnoea. In some cases, this is a notifiable condition to the DVLA, and if you do not use treatment, you may lose your driver’s license.

Leaving OSAHS untreated can lead to an increased risk of heart problems, increased risk of strokes and neurodegenerative diseases. 

How likely is it that the machine will cause harm?

According to the evidence provided by the manufacturers, it is extremely rare. No cases were registered in the UK.

In animal trials, some of the volatile chemicals have been shown to be a possible carcinogenic risk, but not evidence in humans. 

When should I call the sleep department?

You can call the department Monday, Wednesday and Fridays 09:00 to 16:00. Contact us if:

ü  You need your mask replaced (they last from 12 to 18 months),

ü  You have any breakages,

ü  You haven’t had a follow up in more than 2 years,

ü  Your weight has increased significantly (> 1 st), as your pressures may need increasing

ü  Your symptoms of daytime sleepiness have worsened – your pressures may need increasing

Is my care going to change/be affected?

No. We are here to help you with any queries regarding treatment. You will still be able to have general CPAP follow up appointments and our spares and repairs clinic is still running every Monday, Wednesday and Friday – ensure to contact the department prior attending, so we are expecting you, and to avoid disappointment.